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Sacred Phoenix

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Sacred Phoenix Online Shop

Sacred Phoenix Online Shop Items

Business Policies

All orders are subject to our full Terms & Conditions of Sale.

When placing an order all prices will be charged at the published price list current at the date of order, and include VAT where applicable. No charge is made to a consumer for credit card payments. We accept MasterCard, Visa and Switch cards and PayPal. Goods ordered by post or telephone will be priced at the current price on the day they are received.

Force Majeure

Neither party shall be liable for any default due to any act of God, war, strike, lock-out, industrial action, fire or other event beyond the reasonable control of either party. Law - all disputes arising out of this contract shall be subject to the jurisdiction of the Courts of England and Wales.

Delivery In the case of goods purchased by credit card, those goods can only be shipped to the credit card holders address (in order to protect you, we carry out extensive checks to ensure that your card is not being used fraudulently) and must be signed for on delivery.

Price & Special Offers

All goods are offered subject to availability. Prices are correct at time of publication. Errors and omissions are expected.

Photographs of Products Photographs are for illustrative purpose only, and in rare cases, may not exactly match the product itself.

Delivery

How long does delivery take? Sacred Phoenix Ltd normally ship goods within 24 hours (Monday-Friday) of receiving your order. If we cannot dispatch your order within 48 hours (Monday-Friday) then we will e-mail you to let you know what the problem is. If you do not receive your order within 2 to 3 working days from the date of dispatch in the UK please let us know and we will look into the problem. If you still have not received your order after 14 days please write to us confirming non-receipt and we will refund you in full.

Privacy Policy

Sacred Phoenix Ltd is committed to preserving the privacy of all visitors to our website at www.sacredphoenix.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

Information That We Collect From You

When you visit, register or order products or services on www.sacredphoenix.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

Use Of Your Information

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

Cookies

Cookies are small amounts of information which we may store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know at info@sacredphoenix.co.uk.

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Ordering From Sacred Phoenix

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

We may refuse to accept an order:

  1. where goods are not available;
  2. where we cannot obtain authorisation for your payment;
  3. if there has been a pricing or product description error; or
  4. if you do not meet any eligibility criteria set out in our terms and conditions.

We entrust credit card transactions to PayPal, one of the worlds leading credit card payment solution providers. Your credit card details will not be retained by us following the transaction.

Disclaimer

All items in this shop purporting to have metaphysical properties are sold as curiosities only. We make no claims or guarantees of any supernatural or spiritual qualities for any of the products we sell. No claims can be made as to their validity. Sacred Phoenix Ltd cannot accept liability for injury or other negative consequences that arise from the use of any of the products we sell.

Refunds

Unused and undamaged goods returned within 14 days will be fully refunded.


Terms & Conditions

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STANDARD CONDITIONS OF SALE

DEFINITIONS 1. "Buyer" means the person who buys or agrees to buy the Products from the Seller. 2. "Conditions" means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller. 3."Delivery date" means the date specified by the Seller when the Products are to be delivered. 4."Products" means those goods specified. 5."Price" means the price for the Products including carriage, packing and VAT. 6."Seller" means Sacred Phoenix Ltd. 7."Consumer" shall bear the meaning ascribed in section 12 Unfair Contract Terms Act 1977.

CONDITIONS APPLICABLE 1. The Seller shall sell and the Buyer shall purchase the products in accordance with any written quotation of the Seller which is accepted by the Buyer, or any written or verbal order of the Buyer which is accepted by the Seller including but not limited to orders placed using the Seller's electronic on-line ordering service, subject in any case to these conditions, which shall govern the contract to the exclusion of any other terms and conditions subject to which any such quotation is accepted or purported to be accepted, or any such order is made or is purported to be made, by the Buyer. 2.Any variation of these conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller, acting by its Managing Director or some other person authorised in writing by him. 3.Any typographical or clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller. 4.If any provision of these conditions is adjudged invalid or unenforceable in whole or in part the validity of the other provisions of these conditions and the remainder of those provisions in question shall not be affected.

THE PRICE AND PAYMENT 1. Save as provided otherwise herein the price shall be that as stipulated in the Seller's published price list current at the date of order of the Products. Any event of any increase in the cost to the Seller of raw materials, labour, overheads, or any increase in taxes or duties, or any variation in exchange rate the Seller may increase the price payable under the contract upon written notice. 2. Payment of the price shall be due at the date of the order. Time for payment shall be of the essence. If the Buyer does not pay the Price on notification of shipment the Seller may bring an action for the price even though property in the Products has not been passed to the Buyer. The Buyer will pay the price in full without discount (except any discount allowed by these terms) deductions, set off or abatement on any ground.

THE PRICE AND PAYMENT 1. Delivery of the products shall be made by the Seller or his agent notifying the Buyer that the products are available for collection at the Sellers premises or for delivery to such place as the Buyer may specify at the time the order is placed. 2. The Seller shall use his reasonable endeavours to meet any date agreed for delivery. 3. In any event time of delivery shall not be of the essence. 4. The Seller shall not be liable for any delay in delivery howsoever caused.

TITLE AND RISK 1. Risk of damage to or loss of the Products shall pass to the Buyer upon delivery. 2. Notwithstanding any other provision herein title in the Products shall not pass to the Buyer until the Seller has received in cash or clear funds payment in full. 3. Until the property in the Products passes to the Buyer the Seller shall be entitled at any time to require the Buyer to deliver up the Products to the Seller and, if the Buyer fails to do so immediately, to enter any premises of the Buyer or any third party where the Products are stored and repossess the Products. 4. The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Products which remain the property of the Seller, but if the Buyer does so all moneys owing to the Seller shall (without prejudice to any other right or remedy on the Seller) immediately become due and payable.

REMEDIES OF BUYER 1. Where the Buyer rejects any Products the Buyer shall have no further rights whatever in respect of the supply to the Buyer of those Products or the failure by the Seller to supply Products which conform to the contract of sale. 2. Where the Buyer accepted any Products then the Seller shall have no liability whatever to the Buyer in respect of those Products.

GENERAL 1. Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control and the party shall be entitled to a reasonable extension of its obligations. 2. Any notice required or permitted to be given by either party to the other under the conditions shall be in writing addressed to the other party at its registered office or principle place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving notice. 3. Each party agrees to treat as conditional and not to divulge to any third party without the prior written consent of the other, details of the other's business operations, proprietary rights and techniques, contemplated new products and customer lists. This obligation does not relate to information which is or becomes public knowledge through no fault of either party or has been properly obtained from a third party lawfully entitled to possess the information.

HEADINGS The headings of the Clauses in these conditions are intended for reference only and will not affect the construction of these conditions.

PAYMENTS If the Buyer fails to make any payments in accordance with the terms and provisions hereof the Seller, in addition to its other rights and remedies but not in limitation thereof at its opinion may defer shipments or deliveries hereunder upon receipt of satisfactory security or of cash before such shipments or deliveries resume.

CONSEQUENTIAL LOSS The Seller shall not be liable for any costs claims damages or expenses arising out of any tortuous act or omission or any breach of Contract or statutory duty calculated by reference to profits income or accrual or loss of such profits income production or accruals or by reference to accrual of such costs claims damages or expenses on a time basis, to the fullest extent of the law.

REPRESENTATIONS No statement, description, warranty condition or recommendation contained in any catalogue, price list or advertisement or communication or made verbally by any of the Agents or Employees of the Seller shall be construed to enlarge, vary or override in any way thereof any of these conditions.

FORCE MAJEURE The Seller shall be entitled to delay or cancel delivery or to reduce the amount delivered if it is prevented from or hindered in or delayed in manufacturing, obtaining or delivering the products by normal routes or means of delivery through circumstances beyond its control including but not limited to strikes, lock outs, accidents, war, fire, reduction in or unavailability of power at the Seller's premises or its manufacturing plant, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply.

ADDITIONAL COSTS The Buyer agrees to pay for any loss or extra cost incurred by the Seller through the Buyers instructions or lack of instructions or through failure or delay in taking delivery or through any acts or default on the part of the Buyer, its servants, agents or employees.

RIGHT OF PARTIAL REJECTION LIMITED Section 35 (A) of the Sale of Goods Act 1979 (as amended) shall not apply (there shall be no right to partial rejection.)".

TERMS TO BE APPLIED WHERE THE BUYER DOES NOT ACT AS A CONSUMER Where the Buyer acts other than as a customer, for the purposes of Section 35 (2) of the Sale of Goods Act 1979 (as amended) the reasonable opportunity of examining the goods delivered under each Contract shall be five days upon delivery and Section 15 (A) of the Sale of Goods Act 1979 (as amended) shall apply.

PROPER LAW OF CONTRACT This Contract shall be governed by the law of England and Wales and any dispute, question or remedy howsoever arising shall be determined exclusively by the Country of England and Wales.

 
 

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